Returns & Exchanges

At Alfresco Emporium, we want you to love your home as much as we do, which is why we offer a 30-day return policy for change-of-mind purchases on most items. Our goal is to ensure every piece fits perfectly within your lifestyle and meets our high standards of quality.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or contact our customer care team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, including all tags and protective wrapping, to ensure they remain undamaged during transit back to our warehouse.

• 3.
  Ship to Emporium

  Affix the provided shipping label or address the package to our returns department, then drop it off at your nearest authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects the condition of your items, we will process your refund or exchange within 5-7 business days to your original payment method.